Privacy and data security policy

 Effective date: April 1, 2023

My Forage System (hereinafterMy Forage System", "we", "our"or "our") is committed to respecting and protecting your privacy and the confidentiality of the information you have entrusted to us and that we collect about you. This Privacy Policy (the "policy"The purpose of this Privacy Policy is to explain how we collect, use, disclose or otherwise treat your information (including your personal information), how we maintain the confidentiality of your information when you interact with Mon Système Fourrager and how you can exercise your rights and choices with respect to your information. Please note that this policy is supplemented by the Terms of Use available on our website.

1. Scope and application

Mon Système Fourrager Inc.My Forage System") is a company offering an integrated management platform for forage systems.

This policy applies to the activities of Mon Système Fourrager and the products and services we offer. In particular, it applies if you use our website/application, mobile application, in-person and virtual agronomic consultations or apply for employment with Mon Système Fourrager.

In this policy, we describe our policies and practices regarding the collection, use and disclosure of information, including personal information, and the measures we take to ensure its ongoing protection. We also describe the rights and choices you have regarding your information.

In some cases, at the time of collection of your personal information, we may provide you with further information about the processing of your personal information. We may also, in certain circumstances, obtain specific consent to use or disclose your personal information, including where required by law.

2. What is "personal information"?

In this policy, the term "personal information" generally refers to information (in any format) about an identifiable individual or natural person, including your name, contact information, home address, e-mail address, date of birth and social insurance number. This term also includes other types of particularly technical information, but only when such information is used to identify you as an individual. Aggregated and/or anonymized information that cannot be associated with an identifiable individual, either directly or indirectly, is not considered personal information. What types of information do we collect?

3. What types of information do we collect?

We limit our collection of personal information to that which is reasonably necessary to fulfill the purposes for which it was collected.

Depending on your relationship with us, we may collect personal identifiers, financial and business information, professional or employment-related information and activities on the Internet or other electronic networks. We collect personal information in a number of ways, which are detailed below under the heading How do we collect your personal information?

Specifically, we may collect the following personal information about you based on your relationship with Mon Système Fourrager (for example, if you are a customer, a visitor to our website, or an applicant):

• • Personal identifiersThis information may include name, mailing address, telephone number, e-mail address, employer, employer's mailing address or signatures.
  • Financial and commercial information, such as payment information or financial data on your farming activities.
  • Information on activities on the Internet or other electronic networkssuch as browser type, Internet Service Provider (ISP), referring/exit pages, pages visited on our site.
  • Professional or job-related informationlike your professional title and occupation.

We also collect information related to your farming activities through our products and services, including :

• • Data on fields and landThese include conservation data, tillage practices, water management data, soil and fertility data, environmental and ecological data, geospatial information system data, global positioning data and field boundary data.
  • Agronomic dataThese include data on crop seeds, planting, yields, pest and disease control, and crop fertilization.
  • Machinery data, such as data on rolling stock and fixed assets, technical data on machinery condition and operation, and other information on livestock equipment.
  • Financial and management data, such as business operations data, transport and storage data, commodity prices and compliance data and reports.
  • Climatic and meteorological data, such as data from weather stations, soil probes, sensor data and on-farm temperature and humidity data.
  • Livestock dataThese include identification and pedigree data, performance, quality and health information, genetic and genomic data, and individual animal management data from machines or farm management systems.

4. How do we collect your personal information?

We collect personal information in a variety of ways, including directly from you, from third parties and via our Web site where permitted by law. We may also generate new information about you using information we have already collected.

We may collect personal information from the following general sources:

1. 1. Directly from you
      We may collect personal information directly from you or your representative at the following times:

• • When you open an account with us.
  • When you use our services.
  • When you get agronomic advice.
  • When you fill out a form on our Web site (including information provided at the time of registration to use our services or products).
  • When you subscribe to our newsletter.
  • When you apply for a job at Mon Système Fourrager.
  • When you contact us regarding a request or to report a problem with our Web site.
  • When you agree to complete a survey.

2. 2. With third parties
      In certain circumstances and with your consent, we may collect personal information from third parties such as social media (Google, Facebook, etc.) or your authorized partners.

3. 3. Via our website
      Your use of our Web site allows Mon Système Fourrager to automatically compile certain information about your user profile, which may include the Internet Protocol (IP) address of your computer, your geolocation area, the operating system you are using, the name of your Internet service provider, the date and time you access this Web site, the previous Web site you visited that provided you with a link to our Web site, and the content viewed and downloaded from our site. To do this, our Web site, like most Web sites, uses cookies, which are small data files that are stored on your computer when you visit. To understand your choices regarding this type of collection, please see What choices do you have regarding the use of your personal information?

5. How do we use your personal information?

We may use your personal information for the following or other purposes, with your consent or as permitted or required by law:

1, General business needs
We may use your personal information for general business purposes, such as to provide or offer a product or service requested from Mon Système Fourrager, to manage our operations and Web site, to process employment applications, to prevent or reduce business risks, and for purposes related to information, system or network security.

Specifically, we may use your personal information for the following general business purposes:

2, To provide or offer our products and services.
We use your personal information for activities necessary to provide our products and services, including the following: 

• • Identify you as a user of our website and allow you to access your account.
  • Establish and maintain our business relationship and manage aspects of the products and services we offer, including processing transactions and your requests and analyzing data about your usage
  • To provide you with ongoing service and to improve our range of services, including the use of this website.
  • Communicate with you when you submit questions, comments and suggestions.
  • Set up and administer customer accounts, including verification of customer identity.
  • Update your personal information and records, ensuring that the information in your records is accurate and, if necessary, verifying the information provided.

Subject to your choices, we also use your personal information to provide you with information about our products and services that may be of interest to you, to evaluate requests for products or services (including determining whether or not a product or service can be offered to you) and for survey and research purposes.

3, Manage our business activities. We will use your personal information for many purposes related to our business activities, including the following: 

• • Prevent errors and fraud and meet legal requirements.
  • Exercise due diligence to prevent or reduce our business risks, such as administering our good governance requirements or managing and auditing our business activities.
  • Ensure the security of our information, systems and networks.
  • Comply with legal and regulatory obligations, requirements and guidelines.
  • Facilitate the sale of one or more parts of our business, restructure our operations and obtain and submit claims.
  • Protect the rights, property and safety of ourselves, our employees, our customers and the public.
  • Recover costs due to Mon Système Fourrager.
  • Respond to audits, assessments, requests or regulatory requirements.

4, Manage our website.
When you visit our Web site, we may use your information to administer and facilitate the use of our Web site, which may include the use of cookies and similar technologies to tailor the Web site to your preferences and to compile statistics about the viewing and use of our Web site in order to improve it. To understand your choices regarding this type of use, please see What choices do you have regarding the use of your personal information?

5, Processing job applications.
When you submit a job application, we may use your personal information for the following purposes:

• • Check your identity.
  • Create and manage your account.
  • Respond to your requests and communicate with you regarding your job application.
  • Evaluate your job application and make hiring decisions.
  • Sign a commitment contract.

6, For research and development purposes
We may use personal information for statistical purposes to understand and assess your changing interests and needs in order to improve our products and services and develop new ones, as well as to evaluate possible improvements or other changes to the functionality of our website. For example, we may use third-party web analytics services, such as Google Analytics, to help us analyze how visitors use our website. Where required by law, we will use de-identified or anonymized information for these purposes.

7, For research and development purposes
We may use your personal information to provide you with personalized content and services, including personalizing our products and services, our digital customer experience and offers, and deciding what offers or promotions to provide you on our digital channels.

We may also use your personal information to communicate with you in a variety of ways (for example, by e-mail, telephone, text message, mail or via our online customer portal) about our programs, products, services, special offers, promotions, contests or events that may be of interest to you. If you no longer wish to receive our electronic commercial messages, please follow the unsubscribe procedure included in these messages. For more information, please see What choices do you have regarding the use of your personal information?

6. When do we share your personal information with other organizations?

We may disclose your personal information to our service providers (the companies that carry out our activities on our behalf, including our agents, service providers or consultants) and other organizations in accordance with applicable law.

We may also disclose your personal information with your consent (for example, to a financial institution or organization at your request) or in accordance with applicable law.

We may disclose your personal information as described below:

1. 1. Service providers. We may transfer personal information to our agents, suppliers or other organizations that provide services to Mon Système Fourrager for the purposes set out in this policy. Service providers who may receive personal information include agronomists and growers, consultants, statement preparation companies, mailing and courier companies, imaging companies, document storage companies, computer backup and server hosting solution providers, and IT software and maintenance providers. When Mon Système Fourrager transfers personal information to our service providers, we ensure by contractual means that the personal information transferred is used only for the purposes for which the service provider has been engaged and is afforded at least the same level of protection as our own. Our service providers may be located anywhere in the world, as described in detail under Cross-border transfers of personal information.

2. 2. Sale or transfer of our business or other transaction. If necessary for the purposes of evaluating or completing a business transaction, such as the disposition or lease of all or part of the business or its assets or the modification of its legal structure by merger or otherwise, we may share personal information with the other party to the transaction in accordance with applicable legal requirements.

3. 3. Other permitted reasons. We may disclose your personal information where permitted or required by applicable law and in accordance with applicable requirements, for example for fraud prevention, to respond to a request from the authorities or to research institutes for research purposes.

7. What choices do you have regarding the use of your personal information?

We collect, use and share your personal information with your consent or without your consent, if permitted by law. In some cases, you can choose how Mon Système Fourrager handles your personal information.

1. 1. Modify your communication preferences
      You can always choose not to receive commercial or promotional e-mails from Mon Système Fourrager by clicking on the "unsubscribe" link in any e-mail you receive.Please note that even if you indicate your choice not to receive commercial messages from us, we may still contact you in connection with a service, in accordance with applicable law (for example, to send you a customer service message, important product information and service notices). In addition, any changes to your preferences may take up to ten (10) business days to become part of your records.

2. 2. Modify your navigation settings on your device
      We use technology to enhance your customer experience and present you with offers, including personalized advertising. Through technologies such as cookies, our Web site recognizes you when you use or return to it and can provide you with a seamless experience. You can erase cookies from your computer's hard drive, block the creation of cookies or receive a warning before a cookie is stored, and you can remove or disable some of these technologies at any time through your browser. However, if you do so, you may not be able to use some of the features of our Web site.

Please refer to your browser instructions or help screen to learn how to block, delete and manage cookies on your computer or mobile device. You can also follow the links below, depending on the type of browser you're using: Internet Explorer, Google Chrome, Microsoft Edge, Firefox and/or Safari.

3. 3. Restrict the collection, use and disclosure of your personal information
      You may withdraw your consent to the collection, use and disclosure of personal information in accordance with this Policy at any time upon reasonable written notice to Mon Système Fourrager, subject to legal or contractual restrictions.Withdrawal of your consent may affect our ability to continue to provide you with products and services that you have or would like to receive because the ongoing use and disclosure of your personal information is necessary for the availability of products and services to you. In certain circumstances, legal requirements may prevent you from withdrawing your consent.

8. How do we protect your personal information?

Mon Système Fourrager maintains policies and practices that govern its governance of personal information and ensure its protection throughout its life cycle. Depending on the volume and sensitivity of the information, the purposes for which it is used and the format in which it is stored, we implement a combination of measures to protect your personal information, including :

• • Designation of a Privacy Officer to ensure that Mon Système Fourrager complies with applicable privacy laws;
  • If information is collected or stored electronically, technical security measures such as encryption, firewalls, anti-virus software and similar measures;
  • Procedures for receiving, investigating and responding to complaints or inquiries relating to My Furry System's information handling practices, including those relating to any security incident involving personal information;
  • A framework governing the retention and destruction of personal information, as more fully described in the section How long do we keep your personal information?
  • Contractual, organizational and technical measures to ensure that service providers with whom we share personal information maintain adequate security measures. For example, we generally require our service providers to limit their use and retention of personal information to that which is necessary to provide their services, and to notify us if a security incident occurs. We also attempt to monitor and verify their compliance with these requirements in a variety of ways (for example and as appropriate, on-site inspections (where possible), surveys and interviews, proof of certification).

9. How long do we keep your personal information?

We store your personal information for as long as is necessary to provide you with services, manage our business operations and comply with our legal and regulatory obligations. When it is no longer required, your personal information is destroyed or anonymized (so that it can no longer identify you) in a secure manner.

10. Cross-border transfers of personal information

Some of our service providers may access, process or store your personal information outside your province of residence. In such a situation, when your personal information is used or stored outside your province of residence, it may be subject to the laws of that foreign jurisdiction, including any laws permitting or requiring disclosure of the information to the government, government agencies, courts and law enforcement agencies of that jurisdiction.

When we transfer your personal information outside your province of residence, we enter into contractual agreements with our service providers to ensure that your personal information is adequately protected. For example, we ensure that the service provider protects your personal information with at least the same standards of protection as those in effect at Mon Système Fourrager, and that your information will not be used for purposes other than those authorized.

11. Exercising your rights with respect to your personal information

You may have access to your personal information, request information about the handling of your personal information or corrections to inaccurate information subject to certain exceptions provided for in applicable laws, and request rectification of your personal information if its collection, disclosure or retention is not authorized by law. If you detect any inaccuracies in your account information, contribution statements or tax forms, we invite you to contact us for correction.

To access and correct your personal information, or to exercise any rights relating to your personal information, you may access your account online or contact us in writing using the relevant contact information listed in the Contact Us section below.

12. Policy changes

We may, from time to time and at our sole discretion, make changes to this Policy. Any changes will be effective at the time we post the revised policy on our website. If we make material changes, we will post a notice on our Web site or contact you to notify you when required by law. By continuing to deal with us after the new version of the Policy has been posted, you accept the changes to the Policy, subject to any other requirements that may apply. It is your responsibility to ensure that you have read, understood and accepted the latest version of the Policy. The "Effective Date" at the beginning of this Policy indicates its most recent update.

13. Contact us

If you have any questions or complaints about how we handle your personal information, you can contact the Privacy Officer as indicated below:

My Forage System
To the attention of the Privacy Officer
support@msfourrager.com